Privacy policy

[Privacy policy]
  • BANDI SNC Co., Ltd. (hereinafter referred to as the “Company”) strives to protect users’ personal information and complies with related laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Personal Information Protection Act.
    Through the Personal Information Processing Policy, our company informs you of how your personal information is used and what measures are taken to protect your personal information.
    • Current announcement date : 2024.08.30
    • Current implementation date : 2024.09.15
Items of personal information collected
  • The company collects the following personal information for inquiries, technical support, etc.
    In addition, IP address, visit date and time, service use records, and records of improper use may be collected during service use and processing.
    • Required items : Company/organization name, name, position, department name, contact information, email
    • Collection method : Visitor homepage (inquiry bulletin board, etc.), provision from subsidiaries, attendance at exhibitions, seminars, etc. hosted or participated in by the company, and responses to surveys
Purpose of collection and use of personal information
  • The collected personal information is used for the following purposes.
    • Provision of content in accordance with service provision
Retention and use period of personal information
  • In principle, the company destroys the information without delay after the purpose of collecting and using personal information has been achieved.
    However, the following information will be preserved for the specified period for the reasons below.
    • Preservation Items : Company/organization name, name, position, department name, contact information, email
    • Grounds for preservation : Personal information handling policy
    • Preservation period : 5 years
Provision of personal information to third parties
  • The user's personal information is used within the scope notified in 'Purpose of collection and use of personal information' and, in principle, the user's personal information is not provided to third parties.
    However, the following cases are exceptions.
    • When users have given prior consent
    • When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods stipulated by law for investigative purposes
Procedures and methods for destroying personal information
  • In principle, after the purpose of collecting and using personal information has been achieved, the relevant information is destroyed without delay.
    The destruction procedures and methods are as follows.
    • Destruction procedure : The information entered by the user is stored for a certain period of time after the purpose has been achieved, according to internal policies and other relevant laws and regulations for information protection reasons, and then destroyed. Personal information will not be used for any other purpose than that for which it is retained, except in cases required by law.
    • Destruction method : Personal information stored in electronic file format is completely deleted using a technical method that renders the record unrecoverable.
Information subject's rights, obligations and exercise methods
  • The data subject may view or correct his/her registered personal information at any time, and may request deletion of information or suspension of processing. If you contact the personal information protection manager by phone or email, we will take action without delay after verifying your identity.
    The method of verifying your identity or agent is as follows, and the personal information protection manager verifies your identity or agent through necessary questions.
  • 1) In the case of the principal : A document proving identity
    (such as a resident registration card or driver's license, which is certified by an administrative agency and cannot be easily altered or stolen)
    2) In the case of an agent : A power of attorney and documents proving identity, such as the resident registration cards of the principal and agent
    (However, in cases where there is a risk of significant harm to the life, body, property, or rights of the principal or a third party, in cases where there is a risk of significant disruption to the business of the relevant service provider, and in cases where there is a violation of laws and regulations, access to and correction may be restricted.)
Data Protection Officer and Contact Information
  • In order to protect customers' personal information and handle complaints related to personal information, we have appointed a personal information manager as follows. You can report any complaints related to personal information protection that occur while using the company's services to the contact information above.
    The company will promptly and sufficiently respond to reports.
    • Personal information protection manager : Solution Headquarters Solution Sales Team
    • Phone number : +82-2-6925-5508
    • Email : marketing@bandisnc.com